Starter
20–60 units
from [£X] /month, First Light
Setup: from [£X], once. We do it for you.
- WhatsApp and email
- It shows its work
- It says it’s an AI
- It stops when your team joins
For letting agents & property managers
Go home. We’ll keep the light on.
First Light is the helper we’re building for the work you repeat every day: answering new leads on WhatsApp and email, and following up until they book. It isn’t finished yet. Join the free pilot, check its work and help us get it right.
Email app not opening? Send your message to hello@lanternkey.online
One email. Tell us the question you answer most.
Hi, is the 2-bed on Linden Street still available?
Hi, I’m the assistant for Linden Property Group. I’m an AI, so I’ll keep it quick. Yes, it’s available. I can show it Tuesday at 5:30 p.m. or Wednesday at 6 p.m. Which works?
Tuesday please. Can I talk to someone about the pet policy?
Tuesday at 5:30 p.m. is booked. The pet policy is a question for a person, so I’ve flagged it for Sam.
Sam from Linden joined. LanternKey has stopped replying.
Morning! Pets are fine with a small deposit. See you Tuesday at 5:30 p.m.
- It says it’s an AI. First line. Every time.
- A person steps in. LanternKey stops replying.
Example of how First Light is designed to work. It isn’t running yet. Not a real lead. The times are made up too.
What we believe
Repeat work belongs to software.Remembering, deciding and caring belong to people.
That’s the whole idea. Everything else on this page follows from it.
Five rules
Five rules we’re building by.
We set it up for you.
You don’t build anything. We do the setup.
It shows its work.
Every answer comes with a note on why. You can check it and change how it answers.
It stops when a person steps in.
Your team joins the chat, or the customer says “person”. The helper goes quiet. No talking over you.
It says it’s an AI.
First line. Every time. Nobody has to guess.
Prices are public.
They’re further down this page. No “get in touch to find out”.
Pricing is tailored.
Every branch is different. Email us and we’ll go through the price for yours.
The boring bit
Stop answering the same question twelve times a day.
Is it still available? Can I see it Tuesday? Are pets allowed? You’ve typed it all before. Do your own sums. We’ll wait.
3 hrs
a week. About 18 working days a year.
That’s time for remembering, deciding and caring. Not for the same answer again.
Your numbers, not ours. In the pilot, we measure the real figure with you.
This, not that
What you’re up against. What we’re building instead.
Not thisLeads going cold overnight.
ThisAnswered at 2 a.m. Handled by morning.
Not thisWhatsApp and email, pinging all night.
ThisWhatsApp and email, answered in one place.
Not thisA spreadsheet of leads nobody chased.
ThisA helper that follows up until they book.
Not thisA clever AI you can’t check.
ThisWe set up a helper. You check its work.
The Lantern Line
One helper first.
We handle the repeat questions. You keep the relationships.
Launching first
First Light
Being built to reply to new leads and follow up until they book. On WhatsApp and email.
It isn’t finished yet. The free pilot is how we build and test it with five agencies.
- Answers new leads on WhatsApp and email
- Offers the viewing slots you choose
- Follows up until they book
- Shows its work, and says it’s an AI
- Stops when a person steps in
Coming later: Keyholder, Night Desk, Calendar connection, Wick, Tidy Hands and Beacon. They aren’t ready yet, so no prices and no way to sign up until they are.
How it works
We set up a helper. You check its work.
Tell us the dull bit.
A short email is enough. We find the job that eats your week.
We set it up.
Built around WhatsApp, email and your notes. If something won’t fit, we say so by email.
You check its work.
Every answer will come with a note on why. During the pilot you get a weekly log: what it answered, what it got wrong, and when it handed over.
Example work log
What “shows its work” looks like.
- Replied to Maya about the 2-bed on Linden Street.Why: a new enquiry came in, and new leads get an answer, day or night.
- Offered Tuesday 5:30 p.m. or Wednesday 6 p.m.Why: those are the viewing slots you chose.
- Booked Maya for Tuesday at 5:30 p.m. and flagged her pet-policy question for Sam.Why: Maya chose Tuesday, and pets are a decision for a person.
- Stopped replying.Why: Sam from Linden joined the thread.
Same night as the chat above. First Light is being built to keep a log like this.
Prices · First Light
Prices. On the page. (Yes, really.)
No “get in touch to find out”. Slide to your size. These are First Light prices. The helpers coming later have none yet, because they aren’t ready.
Growth
61–150 units
from [£X] /month, First Light
Setup: from [£X], once. We do it for you.
- WhatsApp and email
- It shows its work
- It says it’s an AI
- It stops when your team joins
Agency
151–300 units
from [£X] /month, First Light
Setup: from [£X], once. We do it for you.
- WhatsApp and email
- It shows its work
- It says it’s an AI
- It stops when your team joins
More than 300 units? Email us (opens your email app) and we’ll talk it through.
Pricing is tailored to each branch.
Every branch gets a different number of enquiries, so we agree the price for First Light with you by email. Email us and we’ll go through it together. The helpers coming later have no prices yet, because they aren’t ready.
Email app not opening? Send your message to hello@lanternkey.online
Start free. Free 14-day pilot on two or three of your properties. How the pilot works
Prices are placeholders for now. [Fill in your real prices before you publish]
What we won’t do
Some jobs stay with you.
Tenant screening.
Choosing who gets the keys is your call.
Eviction notices.
Notices carry weight. A person writes them and sends them.
Cold-calling.
We don’t ring strangers.
Medical or legal advice.
If someone needs either, the helper says so and hands over.
Our first lantern
We’re taking 5 pilot clients.
Free 14-day pilot on two or three of your properties. First Light, on WhatsApp and email. You check its work, and we measure what happens. No results until they’re real.
Five letting agents or property managers, one helper each.
How the pilot works
A note from Rooz
A note from the founder
Hi, I’m Rooz. I started LanternKey because small letting teams spend their evenings answering the same messages again and again. Software is good at repeat work. People are good at the moments that matter. So we set up helpers that handle the first, and hand the key back to you for the second.
Rooz Amin
Questions
Things people ask before they say yes.
Which helpers can I get today?
None are finished yet. First Light comes first, on WhatsApp and email, and you can join the free pilot to help us build and test it. Keyholder, Night Desk, Wick, Tidy Hands, Beacon and calendar connection are coming later. They aren’t for sale yet, so they have no prices.
Is the pilot really free?
Yes. Free 14-day pilot on two or three of your properties. Nothing to pay.
Will people know they are talking to an AI?
Yes. Every helper is built to say so in its first line. When someone from your team joins, it stops replying.
What if it gets something wrong?
You check its work. Every answer will have a note on why. If it isn’t sure, it is built to say so and hand over to you, not guess. In the pilot we count the mistakes with you.
Does it answer phone calls?
Not yet. First Light is being built for WhatsApp and email. Phone calls come later.
Is my customers’ information safe? Where do you keep it?
We don’t hold any customer information yet, because First Light isn’t built. Before the pilot starts, we agree in writing with you how it is protected and where it is kept. We also sign a data protection agreement with you first. We will only tell you what is true on the day. Questions now? Email hello@lanternkey.online.
Will it replace my team?
No. Repeat work goes to software. Remembering, deciding and caring stay with your people.
Do we need new software?
We build around WhatsApp and email, where your leads already write. By email, we tell you if something won’t work. No surprises later.
How long does setup take?
We agree the exact date with you by email. The first pilots start in early 2027.
What if I want to stop?
No contracts. Cancel any month.
Who runs LanternKey, and where are you based?
LanternKey is run by Rooz Amin. I started it because small letting teams spend their evenings answering the same messages again and again. You can find me on LinkedIn (opens in a new tab), or write to hello@lanternkey.online. I’m based in Islamabad, Pakistan, and I work remotely with letting agencies around the world. During the pilot, I’m available Monday to Saturday, throughout UK working hours.
Who is this for?
Letting agents and property managers looking after 20 to 300 units.
Your phone can go to bed too.
Email us the question you answer most. We’ll show you by email how First Light would answer it, and the moment it hands over to you. Free 14-day pilot on two or three of your properties.
Join the pilot by email (opens your email app)Email app not opening? Send your message to hello@lanternkey.online
Message us on WhatsApp (opens in a new tab)
[WhatsApp number]
You’ll be talking to our AI assistant. Say “person” anytime.
Repeat work belongs to software. Remembering, deciding and caring belong to people.